Product

Introducing Live Wage Tracker™

Today we are releasing a groundbreaking feature that will give managers the ability to see, in real time, how many staff are on the ground and how much wages are costing. The Live Wage Tracker™ is going to make managing your day of operations much easier.

We know that in 2018 everything happens right now. So checking how much you spent on wages after the fact (end of day, week, or month) is just too late for you. We’ve built the Live Wage Tracker ™ to enable you to proactively make decisions that will affect your bottom line.

Real time certainty for accurate staffing

Having optimal staffing levels is good for everyone; customers get the right level of service, employees aren’t overworked or bored, and the business spends the right amount of money on wages.

Live Wage Tracker helps you:

  • Gain oversight of your day of operations
  • See accurate staff counts and wages at any given moment
  • Understand how much you’ve spent on wages so far that day
  • Ensure optimal staffing levels
  • See where you’re overspending on wages
  • Investigate any variances to your roster

Live staff count

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Live wages

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What’s next?

We’re proud to say the live wage tracking feature is a big deal. Our next challenge is even bigger - we’re working on bringing you a live view of your sales and demand so you can get a complete picture of your day.

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Instead of checking on those KPIs at the end of the day and trying to improve the future, you’ll be able to track them on the day and improve the now.

With live sales, live demand, and live KPIs managing your day of operations has never been so easy.

Jess Golding

published August 02, 2018

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Product

What's New in Tanda - July 2018

Welcome to the Tanda release notes for July. Here’s what we released this month:


It’s now easier to see who’s at work, who’s finished for the day and who’s on leave

You can now hover over anyone on leave and find out exactly what type of leave they are on.

hover-annual-leave

We’ve also improved the colouring of the cards to make it easier to see who has finished a shift or is on break vs someone who is on leave.

whos-in-today

View it on your dashboard here

These improvements were based on a suggestion on our feedback board. If you have ideas of things you think we should improve please let us know.

Leave requests submitted by team managers no longer auto-approve

If a manager submits a leave request, previously it would automatically approve, just like it does for general managers and admins. Based on lots of user feedback, we’ve changed the way this works so that if a team manager submits a leave request someone else needs to approve it (another manager, GM, or admin on the account).

leave-manager

You can now subscribe to specific team leave calendars

Subscribing to the leave calendar in your personal calendar (iCal, Google Calendar, Outlook) is great because it means you can keep track of exactly when staff are on leave.

We’ve now added team filtering options on the subscribe page to give you more flexibility around this. So now if you only want to see leave for specific teams you can do so without seeing the leave of every single employee in your Tanda account.

subscribe-leave-cal

Here’s an example of how it will look in Google Calendar.

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To set this up simply click tools > Subscribe to leave calendar on the Leave page, select the teams you want to subscribe to and then copy the link provide. Once you have this link you simply need to add it to your external instructions, here are some links on how to do that for:

Holidays are now listed on staff schedules

If staff have been scheduled to work on holidays these will now be flagged to them on their shift in the app (pictured above) as well as in schedule emails and SMS messages. This removes the risk of your staff not being aware that they are working on a holiday as its listed clearly in their app.

holidays-in-the-app

Holidays shown on employee schedules will be the same as those you see when building your schedules, these are based off your settings.

These improvements were based on a suggestion on our feedback board. If you have ideas of things you think we should improve please let us know.

Renee Phelan

published July 30, 2018

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Product

What's new in Tanda - June 2018

Welcome to the June release notes for Tanda. Each month we will be posting a list of the most important new things we have released in the product, to kick things off here’s what we’ve been working on in June:

Improved schedules in the app

Keep track of exactly when you’re working and your total scheduled hours for each week

Your shifts are now organised into weeks - simply swipe left or right to see past or future weeks. You can also check the navigation bar to see which days you are working, and which teams you’re working in at a glance.

view-rosters

Don’t have the app yet? Download it here and Get your staff using the app

Add times to leave requests

When staff are taking just a few hours time off on a day you can now see exactly when these hours are and schedule them outside of those times.

This is great for those times where staff are only requesting just a few hours off in a day, now they can let you know exactly when those hours are in the day i.e. 2 hours from 10am-12pm.

leave-times

These times will be visible on the roster, if you do create a shift that overlaps with approved leave times you will get a warning.

how-to-add-times

How to add times to leave

Improved schedule templates

More intuitive editing and creating of schedule templates

We received feedback from customers that the edit schedule screen didn’t look very different from the normal schedule screen, so we’ve updated the banner to make it easier to distinguish.

roster-template

Tip Jars

Automate your daily tip splitting to have tips distributed fairly to staff, and recorded on their timesheets

Attention US customers: You can now record and allocate your tips amongst staff through Tanda. Simply enter the tip amounts for each team, for each day and have them split fairly amongst everyone who worked in that team on that day-calculated based on the hours they worked.

tip-jars

This feature is still in beta, if you would like to start using it now please email jess@tanda.co

Learn more about tip jars here.

Coming soon

Here are a few of the things we are working on right now.

Renee Phelan

published July 02, 2018

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Product

Tanda Feature Announcements from Beyond Conference 2018

Founding Tanda CTO, Alex Ghiculescu, addressed a 200+ strong audience at the inaugural Tanda Beyond Conference on the Gold Coast last week.

alex-beyond

Alex concluded his talk with some of the feature releases the product team are working on right now.

Tanda’s roadmap is prioritised around 3 key themes:

  • Improving efficiency by making it easy to make data-driven decisions.
  • Improving trust between employees and employers by ensuring everyone is paid fairly and accurately.
  • Improving connectedness by keeping everyone engaged and on the same page.

Shift Swapping

The reality of running a business is that that creating the perfect roster—one that requires no changes—rarely occurs. Staff get sick, things change and ultimately this results in staff needing to drop or swap shifts they were originally rostered to work.

Keeping track of the ongoing changes and finding replacements last minute is something that every manager we speak to struggles with. That’s why we are currently building shift swapping, a feature that will take care of all the manual work dealing with shift swapping while still giving you the oversight and control you need to make sure your business is accurately staffed.

We think of it as “win-win shift swapping” good for managers, good for employees.

Find out more and get early access here

shift-swapping

Live Insights

Knowing at the end of each day if you hit your wage % of revenue KPI is good. But what if you could track your progress throughout the day using live data? This would mean you could see in real-time how your sales and wage costs are tracking. Are your sales matching what you expected and rostered for? Or is it higher or lower than what you expected? In this case, you may want to adjust your staffing levels on the fly so they match your sales demand.

Our goal is to help every manager steer every shift to success using live insights.

Find out more and get early access

live-insights

Transparent Time-off Management

One of the most important factors in running a successful business is having staff who are happy, productive and love where they work. One way to foster this type of culture is by allowing staff to have the time off that they need. But how can a business do this while still making sure they have enough staff to put on their roster?

Introducing Tanda Time Off.

We believe the best way to manage both the needs of your staff and your business is to simply be transparent with staff and tell them when the “good” or “bad” times to take time off actually are.

Find out more Want early access to this feature? Email declan@tanda.co

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Multi-breaks & Paid Breaks

The ability for staff to clock each break they take throughout their shift - even those that are paid is crucial both from a compliance and time theft perspective. You need to know how many breaks staff are taking, how long they were and ultimately how much the staff member should be paid.

We are working on supporting multi-clocked breaks and paid breaks in Tanda. This means you can roster staff for shifts and have their break times calculated automatically (this is already live), allow staff to clock each break throughout their shift on the time clock and lastly have this information neatly presented on their timesheet ready for you to approve.

Want early access to these features? Email jess@tanda.co

multi-breaks

Shift Feedback - from the frontline

“If staff have an issue they can visit me in my office” (…a statement that doesn’t always work).

We know that extracting objective, value adding feedback in the workplace is not always easy. Staff won’t always feel as though they can criticise their boss or offer suggested improvements - but the reality is front-line staff are the ones closest to your customers and should have good ideas on what could be improved. We’re currently testing ways of collecting objective, valuable shift feedback from staff that you can use to make improvements in your business. If you would like to start using this feature now please get in contact with us.

Find out more Want early access to this feature? Email liamsheppard@tanda.co

shift-feedback

Instant Communication

Communicating with your staff is a foundational need of any manager so we often get feature requests like “Can you make a Tanda chatroom?”. When we ask businesses how they communicate with their staff now the feedback was consistently that they reverted back to Facebook as their main method of communication.

The reason: an instant message is only valuable if it gets seen. This is why we built a Facebook-integrated chat bot. The value is two-fold: We’re going where the employees already are: 17 million Australians are already on Facebook. We designed the chat bot to answer questions that would traditionally cause admin work for a manager. For example, “What’s my leave balance? Can I have next Tuesday off? What’s my roster?”

Want early access to this feature? Email dave@tanda.co

tanda-bot

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We will be sharing more information about these upcoming features with you as the year progresses. If you would like to know more, please reach out to us.

Renee Phelan

published June 21, 2018

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