Conference Schedule and Program

*Schedule still subject to change*

Our 2-day event will be packed with business insights, best practices, and opportunities to meet experts from different fields.

day 1

day 2

day

1

Registration

Start

Keynotes

Morning
Break

Morning Break

Sessions A

Lunch Break

Keynotes

Closing

Happy Hour + Street Food Party

Sessions B

Workshops

day

2

Registration

Start

Keynotes

Morning
Break

Morning Break

Sessions A

Lunch Break

Keynotes

Closing

Sessions B

Workshops

8am
9
10
11
12pm
1
2
3
4
5
6
7

DAY 1

DAY 2

June 14, Thursday

8:00 AM

Registration

9:00 AM

Workforce Success

Tasmin Trezise

Co-founder, Tanda; Workforce Success Champion

What is Workforce Success? Tasmin Trezise talks about the tools that every workforce needs to realise their potential, and what this means for a business’ venture into growth and success.

9:50 AM

Fair Work Legislation Updates

Senator the Hon. Zed Seselja

Assistant Minister for Science, Jobs and Innovation; Liberal Senator for ACT

10:30 AM

Morning Break

Tanda Expert Bar

Your chance to chat one-on-one and face to face with experts from every Tanda team

Breakout Sessions

Session A

Session B

11:00 AM

Mission Impossible: How to Profit from your Payroll

Tracy Angwin

CEO and Founder, Australian Payroll Association

Best Practices for your Tanda Account

Alexander Holder

Senior Workforce Success Consultant - Implementation, Tanda

Adam Lyons

Customer Success - Technical Lead, Tanda

Renee Phelan

Head of Product, Tanda

11:40 AM

Panel: What your Accountant Will Do When A.I. Does All the Accounting

Anthony Tait

Business Technology Specialist, Crowe Horwath

Jason Daniels

Partner, BDO

Rebecca Laut

Strategic Partner Manager - Franchises & Associations

Zapier makes you happier! Automating your systems

Joel Jensen

User Experience, Tanda

Broderick Gaggi

Product Manager - Growth, Tanda

12:20 PM

How Cloud-based Solutions Improve Franchising

Ken Rosebery

Managing Director, The Cheesecake Shop

Panel: Death by complexity: The future of Industrial Relations and EBA's

Kristin Ramsey

Practice Group Leader, Hynes Legal

Dominique Lamb

CEO, National Retail Association; Director, NRA Legal

Craig Latham

Deputy, Office of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO)

1:00 PM

Lunch Break

Tanda Expert Bar

Your chance to chat one-on-one and face to face with experts from every Tanda team

Breakout Sessions

Keynotes

Workshops

2:30 PM

Panel: Taking Advantage of ‘On Demand’ Data

Charlotte Hill

General Manager, Sidekicker

Tyrone Ho

Sales Manager, Redcat

Kellie-Anne Drever

Learning and Development Manager, Domino's Pizza Enterprises Limited

3:10 PM

Can breaking the rules be good for employees, customers, and organisations?

Assoc. Prof. Gary Mortimer

Associate Professor, Queensland University of Technology; Expert on Retail and Consumer Behaviour

Positive deviance may not at all be deviant. In this session with Assoc. Prof. Mortimer, he will talk about how employees who break the rules can build positive customer relationship and reach specific organisational goals.

Managing customer feedback

Renee Phelan

Head of Product, Tanda

Brooke Royston

UI/UX Designer, Tanda

Liam Sheppard

UX Designer, Tanda

How to prioritise customer feedback and stay true to your company vision. Which customers do you satisfy, and which do you delight?

3:50 PM

Fireside chat on how to build your own self-driving car

Keran McKenzie

Futurist in Residence, MYOB

Adapting Sales for a Consultative Future

Hunter Stubbs

Workforce Success Associate, Tanda

Saxon Wright

Workforce Success Executive, Tanda

How many times have you or your staff gone into a sale knowing what outcome they want, and how they want to be able to get there? Adapting Sales for a Consultative Future will explain why this ideology is wrong and what you can do for higher conversion rates and essentially, achieve more deals.

4:30 PM

Closing

5:00 PM

Happy Hour + Street Food Party

See day 2

June 15, Friday

8:00 AM

Registration

9:00 AM

Product Vision & Direction

Alex Ghiculescu

Co-founder, Tanda

9:50 AM

Every Day Counts: Improving Attendance at Transdev

Stephanee Belmonte

People & Culture Business Partner, Transdev Australasia

10:10 AM

Creating Customers for Life

Michael Barnard

General Manager, Customology

10:30 AM

Morning Break

Tanda Expert Bar

Your chance to chat one-on-one and face to face with experts from every Tanda team

Breakout Sessions

Session A

Session B

11:00 AM

Panel: Measuring Outcomes Over Effort and Celebrating People Who Get Things Done

Damien Gooden

CEO, HR Central

Paul Jaffar

Partner, Chempro Chemists

Reianna Vercoe

Product and Marketing Manager, Aurion People & Payroll Software

Panel: How small should your teams be?

Merlin Kong

Principal Adviser for Innovation, Leading Age Services Australia (LASA)

Kelvin O’Shea

Designer - Growth Gang, Tanda

Bridget O’Hare

Tanda

11:40 AM

Panel: Workforce Success in the Hospitality industry

Ken Burgin

Founder, Profitable Hospitality; Community Manager, Silver Chef

Paul Rifkin

Consultant Chef, chefpaulrifkin consulting

Gary Johnson

National Food Manager and Group Executive Chef of Spirit Hotels, Coles Liquor Group

Workforce Success in the QSR Space

12:20 PM

Panel: How Technology is Enabling Workforce Success in Healthcare

Marcus Wilson

CEO, Surgical Partners

Melissa Argent

Regional General Manager, Westpac Healthcare

Deana Scott

Founder, VMORE; Founder, PRACTIS

Q&A with the Tanda Product Team

Renee Phelan

Head of Product, Tanda

Jess Golding

Product Manager - Enterprise, Tanda

Liam Sheppard

UX Designer, Tanda

Dave Allie

CTO, Tanda

1:00 PM

Lunch Break

Tanda Expert Bar

Your chance to chat one-on-one and face to face with experts from every Tanda team

Breakout Sessions

Keynotes

Workshops

2:30 PM

Finding and Training Good Managers / Extreme Ownership

William Gooderson

Leadership Coach; Former Major in the Royal Engineers

Solving problems faster

Brod Gaggi

Product Manager of Growth, Tanda

Kelvin O'Shea

Product Designer, Tanda

Jun Ling

Developer, Tanda

Alan Hili

Business Analyst, Tanda

The aspects of Sprint (sticky decision, testing with 5 users, etc) which can be applied to almost any business problem

3:10 PM

Managing Millennials and Gen Z in the Workplace

Dan Etiel

Client Strategist, The Raiders

Tanda Tools: Award and Payroll Integrations

Adam Lyons

Customer Success - Technical Lead, Tanda

Katrina Marquez

Senior Workforce Success Consultant - Awards, Tanda

Where Tanda stops/ends/info we manage

3:50 PM

Radical Candor

Renee Phelan

Head of Product, Tanda

4:30 PM

Closing

See day 1