Workforce success conference
2018 speakers

*More event speakers to come*

Senator the Hon. Zed Seselja

Assistant Minister for Science, Jobs and Innovation;
Liberal Senator for ACT;

Gary Mortimer Gary Mortimer

Assoc. Prof. Gary Mortimer

Queensland University of Technology;
Expert on Retail and Consumer Behaviour

Tasmin Trezise

Co-founder, Tanda;
Workforce Success Champion

Marcus Wilson

CEO, Surgical Partners

William Gooderson

Leadership Coach;
Former Major in the Royal Engineers

Deana Scott

Founder, VMORE;
Founder, PRACTIS

Dominique Lamb

CEO, National Retail Association;
Director, NRA Legal

Merlin Kong

Principal Adviser for Innovation,
Leading Age Services Australia (LASA)

Tracy Angwin

CEO and Founder,
Australian Payroll Association

Charlotte Hill

General Manager, Sidekicker

Stephanee Belmonte

People & Culture Business Partner, Transdev Australasia

Ken Burgin

Founder, Profitable Hospitality;
Community Manager, Silver Chef

Anthony Tait

Business Technology Specialist, Crowe Horwath

Gary Johnson

National Food Manager and Group Executive Chef of Spirit Hotels, Coles Liquor Group

Melissa Argent

Regional General Manager, Westpac Healthcare

Alex Ghiculescu

Co-founder, Tanda

Renee Phelan

Head of Product, Tanda

Tyrone Ho

Sales Manager, Redcat

Dan Etiel

Client Strategist, The Raiders

Reianna Vercoe

Product and Marketing Manager, Aurion People & Payroll Software

Keran McKenzie

Futurist in Residence, MYOB

Damien Gooden

CEO, HR Central

Kristin Ramsey

Practice Group Leader, Hynes Legal

Rebecca Laut

Strategic Partner Manager - Franchises & Associations

Paul Rifkin

Consultant Chef, chefpaulrifkin consulting

Paul Jaffar

Partner, Chempro Chemists

Ken Rosebery

Managing Director, The Cheesecake Shop

Jason Daniels

Partner, BDO

Craig Latham

Deputy, Office of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO)

Michael Barnard

General Manager, Customology

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Paul Rifkin

Paul Rifkin

Consultant Chef, chefpaulrifkin consulting

Hospitality

Session:

Panel: Workforce Success in the Hospitality Industrya

Visit:

https://au.linkedin.com/in/paul-rifkin-0721b08a

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Tyrone Ho

Tyrone Ho

Sales Manager, Redcat

Tyrone Ho is the Sales Manager at Redcat Hospitality POS, where he leads the Business Development.

Tyrone has been involved in the Hospitality industry from a very young age, and has been working within the IT industry for over 10 years.

Expertise:

Hospitality, Technology

Session:

Panel: Taking Advantage of ‘On Demand’ Data

Visit:

https://www.redcat.com.au/

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Rebecca Laut

Rebecca Laut

Strategic Partner Manager - Franchises & Associations

A cloud accounting specialist, Rebecca has spent the last five years advising business migration to cloud technology. During her time at Xero, she has seen its cloud adoption rise from 60,000 subscribers to over 1 million businesses globally. Rebecca currently supports groups in the Franchise & Association sector wishing to onboard to the Xero platform.’

Expertise:

Technology, Franchising, Workflow Management

Session:

What your Accountant Will Do When A.I. Does All the Accounting

Visit:

http://www.xero.com/au

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Reianna Vercoe

Reianna Vercoe

Product and Marketing Manager, Aurion People & Payroll Software

A pre-sales consultant, progressed to a Product Manager role, and has recently been appointed as Aurion’s Product & Marketing Manager. Reianna utilises her perfect mix of technical and business development expertise to effectively manage product and marketing strategies. Her recent work includes the launch of Aurion Version 11 - Aurion’s latest HRIS solution and Aurion’s Single Touch Payroll services.

Expertise:

Technology, Product, Marketing

Session:

Panel: Measuring Outcomes Over Effort and Celebrating Those Who Get Things Done

Visit:

https://aurion.com/

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Craig Latham

Craig Latham

Deputy, Office of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO)

Craig is experienced in business, academia, and public service in Australia and New Zealand. He has a specialist expertise in commercial and tax law, regulatory reform, and private sector and cross-government collaboration. Craig holds undergraduate degrees in economics and law, a Masters of Law, and a Doctorate of Philosophy focused on regulatory systems.

Expertise:

Business, Governance

Session:

Panel: Death by Complexity: The Future of Industrial Relations and EBAs

Visit:

https://www.linkedin.com/in/lathamcraig/

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Michael Barnard

Michael Barnard

General Manager, Customology

Michael has a solid background in human-centred design, strategy and technology, and has spent years collaborating with brands to apply design thinking and behavioural economics to keep and grow their customers. Michael’s passion lies in crafting measurable programs which influence the right customer behaviours.

Expertise:

Customer Service

Session:

Creating Customers for Life

Visit:

http://www.customology.com.au/

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Stephanee Belmonte

Stephanee Belmonte

People & Culture Business Partner, Transdev Australasia

Stephanee has almost 20 years experience as an HR generalist, having worked across several industries such as Public Transport, Consumer Goods, Hospitality, Aviation, Health & Aged Care, Child Care, and Government. Her time in the transport industry has fostered her skills in industrial relations, performance management, and change management. Stephanee holds a Masters of Business Administration from the Australian Institute of Business, and postgraduate qualifications in Human Resources Management and Frontline Management.

Expertise:

Human Resources, Marketing

Session:

Every Day Counts: Improving Attendance at Transdev

Visit:

https://www.transdev.com.au/

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Deana Scott

Deana Scott

Founder, VMORE;
Founder, PRACTIS

As Founder and CEO of Virtual Medical Office (VMORE), Deana is Australia’s leading authority in virtualising a private medical practice. Through her consultancy firm PRACTIS, Deana has been advising healthcare providers for over 20 years and her unique journey has been profiled in the AFR. She is a Certified Practice Manager, Certified Bookkeeper, BAS Agent, AAPM Fellow and Mentor, and is currently completing her postgraduate studies in Health Informatics.

Expertise:

Healthcare, Technology, Bookkeeping

Session:

Panel: How Technology is Enabling Workforce Success in Healthcare

Visit:

https://www.practis.com.au

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Kristin Ramsey

Kristin Ramsey

Practice Group Leader, Hynes Legal

Kristin is the Head of Hynes Legal’s Employment and Workplace Relations Practice. With over a decade of experience in industrial relations and employment law, she provides legal and strategic advice across the full range of workplace relations issues. She also has particular expertise in conducting high legal HR systems audits, assisting businesses undergoing Fair Work Ombudsman investigations, and advising on enterprise bargaining. Kristin has been included on the Best Lawyers List since 2015 and in Doyles Guide from 2018.

Expertise:

Law, IR

Session:

Panel: Death by Complexity: The Future of Industrial Relations and EBAs

Visit:

http://hyneslegal.com.au/

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Senator the Hon. Zed Seselja

Senator the Hon.
Zed Seselja

Assistant Minister for Science, Jobs and Innovation;
Liberal Senator for ACT;

Born to Croatian migrants, Zed Seselja entered politics to ensure the best life for his children and all Canberra families. He attended local Canberra schools and later graduated from the Australian National University with an Arts/Law degree. Zed worked for the Department of Transport, and decided to enter the Senate in 2013. He has since served as Assistant Minister for Social Services and Multicultural Affairs, and is currently the Assistant Minister for Science, Jobs and Innovation.

Expertise:

Governance

Visit:

http://zedseselja.com.au/

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Jason Daniels

Jason Daniels

Partner, BDO

Jason is a registered tax agent and a partner of Business Services at BDO. With over 20 years of experience as a qualified accountant, financial manager, and business leader, he is considered an expert in all areas of financial management.

Expertise:

Tax and Accounting

Session:

What your Accountant Will Do When A.I. Does All the Accounting

Visit:

https://www.bdo.com.au/en-au/home

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Melissa Argent

Melissa Argent

Regional General Manager, Westpac Healthcare

Expertise:

Healthcare

Session:

Panel: How Technology is Enabling Workforce Success in Healthcare

Visit:

https://www.westpac.com.au/business-banking/industries/healthcare/

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Damien Gooden

Damien Gooden

CEO, HR Central

With over 20 years of experience in small businesses, Damien oversees a team of IT Developers and HR Specialists to provide Cloud-based software and HR advice all around Australia. He works closely with Franchise Groups to learn and understand the business and provide a unified HR solution. He holds qualifications in Human Resources and Information Technology (Business Systems).

Expertise:

Human Resources, Technology

Session:

Panel: Measuring Outcomes Over Effort and Celebrating Those Who Get Things Done

Visit:

https://hrcentral.com.au/

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Tracy Angwin

Tracy Angwin

CEO and Founder,
Australian Payroll Association

Solutions expert, media commentator, and popular keynote speaker, Tracy Angwin is the Founder and CEO of Australia’s #1 authority on payroll, the Australian Payroll Association.

Expertise:

Payroll

Session:

Mission Impossible: How to Profit from your Payroll

Visit:

https://www.tracyangwin.com.au/

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Charlotte Hill

Charlotte Hill

General Manager, Sidekicker

Charlotte is known as the consummate professional, having worked in multiple banking areas, corporate marketing and now, the startup world. Drawing on her Human Resources experience and zeal, she is currently empowering organisations to optimise their workforces by using an on demand talent platform, Sidekicker.

Expertise:

Human Resources, Marketing

Session:

Taking Advantage of ‘On Demand’ Data

Visit:

https://www.sidekicker.com.au/

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Assoc. Prof. Gary Mortimer

Assoc. Prof. Gary Mortimer

Associate Professor,
Queensland University of Technology;
Expert on Retail and Consumer Behaviour

Associate Professor Gary Mortimer of the Queensland University of Technology is an active academic researcher and commentator in the areas of retailing and consumer behaviour.

Expertise:

Retail and Consumer Behaviour

Session:

Can breaking the rules be good for employees, customers, and organisations?

Description:

Positive deviance may not at all be deviant. In this session with Assoc. Prof. Mortimer, he will talk about how employees who break the rules can build positive customer relationship and reach specific organisational goals.

Visit:

https://www.linkedin.com/in/assoc-prof-gary-mortimer-83222924/

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Tasmin Trezise

Tasmin Trezise

Co-founder, Tanda;
Workforce Success Champion

One of Tanda’s co-founders, Tasmin leads the company’s strategy development and growth into new markets and opportunities. He is currently the country manager of Tanda’s US office.

Expertise:

Technology, Finance, Management

Session:

Workforce Success

Description:

What is Workforce Success? Tasmin Trezise talks about the tools that every workforce needs to realise their potential, and what this means for a business’ venture into growth and success.

Visit:

https://www.tanda.co

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Ken Burgin

Ken Burgin

Founder, Profitable Hospitality;
Community Manager, Silver Chef

With 25 years of experience in the industry, former cafe and restaurant owner Ken Burgin is the founder of Profitable Hospitality (now a Silver Chef brand), a resource platform for hospitality operators.

Expertise:

Hospitality

Visit:

https://www.profitablehospitality.com.au/

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Dominique Lamb

Dominique Lamb

CEO, National Retail Association; Director, NRA Legal

CEO, National Retail Association;
Director, NRA Legal
Dominique has extensive experience in providing IR and employment law advice to a range of small, medium and large businesses across a range of industries. She advocates on behalf of retailers at the Federal and State Government level. In 2011, she was awarded the Australian Institute of Management’s Young Gun of the Year Award, and was a finalist in the Brisbane Women in Business Awards 2016. She is also a volunteer for the Women’s Legal Service Queensland.

Expertise:

Law, IR, Business

Session:

Panel: Death by Complexity: The Future of Industrial Relations and EBAs

Visit:

https://www.linkedin.com/in/dominiquelamb1/

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Marcus Wilson

Marcus Wilson

CEO, Surgical Partners

Marcus founded Surgical Partners in 2013 after a 13-year career in healthcare. He is a regular speaker on workflow automation in the medical industry. Marcus holds Undergraduate degrees in Chemical Engineering and Commerce, an MBA from INSEAD, and is a CFA charterholder.

Expertise:

Healthcare, Technology

Visit:

https://surgicalpartners.com.au/

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William Gooderson

William Gooderson

Leadership Motivational Speaker;
Former Major in the Royal Engineers;
Associate Principal, Crowe Horwath

Having worked in 10 countries across 3 continents, William is experienced in leading teams consisting of anywhere between 2-1,000 people. He is a retired British Army Major from the Royal Engineers, who leverages his battlefield experiences in management consultancy and motivational speaking.

Expertise:

Leadership, Team Management

Visit:

https://www.williamgooderson.com

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Merlin Kong

Merlin Kong

Principal Adviser for Innovation,
Leading Age Services Australia (LASA)

Merlin is an innovation advisor for startups and institutions, and an active volunteer for mentoring young entrepreneurs. From Community Services #1 to the ACT Legislative Assembly, he is now pursuing innovation studies at Stanford University to further his current role in LASA. Merlin is a firm believer that success is the result of being passionate about improving people’s lives.

Expertise:

Aged Care, Innovation and Entrepreneurship

Visit:

https://lasa.asn.au/innovageing/

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Anthony Tait

Anthony Tait

Business Technology Specialist, Crowe Horwath

Anthony has 25 years of experience across Business Management, Technology, Finance and Accounting. As a senior stakeholder within Crowe Horwath’s consulting practise, Anthony works across a broad range of clients, predominantly SMEs in the areas of job management, inventory management, employee time management, and POS. He has extensive experience across Consulting, Risk Advisory and Economic projects within public and private, medium to large enterprises.

Expertise:

Tax and Accounting

Session:

What your Accountant Will Do When A.I. Does All the Accounting

Description:

Expanding to a new location is one of the most exciting parts of growing a business. But expansion comes with its own set of challenges. From people to local laws, this discussion will tackle the underlying problems that will help every business owner manage and keep up with the requirements of company growth.

Visit:

https://www.crowehorwath.com.au/

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Gary Johnson

Gary Johnson

National Food Manager and Group Executive Chef of Spirit Hotels, Coles Liquor Group

Gary’s culinary philosophy is focused on regional Australian produce and “simple excellence” in the kitchen. He is the National Food Manager and Group Executive Chef for Spirit Hotels (part of the Coles liquor group), and a 2011 “National Chef of the Year” awardee by the Australian Hotel Association.

Expertise:

Hospitality

Session:

Panel: Workforce Success in the Hospitality Industry

Visit:

https://www.ourhotels.com.au

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Alex Ghiculescu

Alex Ghiculescu

Co-founder, Tanda

One of Tanda’s co-founders, Alex manages the company’s product development -- from conception to today's market-leading position.

Expertise:

Technology

Session:

Product Vision & Direction

Visit:

https://www.tanda.co

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Dan Etiel

Dan Etiel

Client Strategist, The Raiders

Dan Etiel of The Raiders has a wealth of knowledge in traditional and digital marketing with a focus on FMCG, Finance, eCommerce, and Retail. His penchant for copywriting, brand management, and cracking wise serves him (and his clients) well. He is a marketer with a lot to say and a decade of experience to back it up.

Expertise:

Brand Management, CRM

Session:

Managing Millennials and Gen Z in the Workplace

Visit:

https://theraiders.com.au/

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Keran McKenzie

Keran McKenzie

Futurist in Residence, MYOB

From AI to Blockchain, automation to advisory, Keran is a self-confessed geek who’s constantly exploring how life can be better through technology. He’s been spending the past 2 decades empowering businesses through Cloud technology, and is currently on a mission to enable business change in Australia & New Zealand through his post in MYOB.

Expertise:

Technology, Team Management

Session:

Panel Discussion on AI and Future Markets

Visit:

https://www.myob.com/au

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Paul Jaffar

Paul Jaffar

Partner, Chempro Chemists

Paul is a community pharmacist and has been a partner in the Chempro Group since 2009. He was a graduate of James Cook University in 2005 after which time he completed his internship and worked in a number of pharmacies, gaining valuable experience in different pharmacy models and settings. He is currently a Board Member of the Chempro Group, the Gold Coast Representative of The Pharmacy Guild of Australia, a member of the Pharmacists Digital Health Leaders Network and the Griffith University School of Pharmacy Advisory Committee as well as being the Vice President of the Gold Coast Central Chamber of Commerce.

Expertise:

Pharmacy

Session:

Panel: Measuring Outcomes Over Effort and Celebrating Those Who Get Things Done

Visit:

http://www.chempro.com.au/

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Renee Phelan

Renee Phelan

Head of Product, Tanda

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Renee works in the product team at Tanda, focusing on both growing the product but also the team who work in it. Renee will be sharing her experience in helping lead and grow the Tanda team, and why using Radical Candor as a guide is so important in the journey.

Expertise:

Product, Technology

Session:

Radical Candor

Visit:

https://www.tanda.co/

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Ken Rosebery

Ken Rosebery

Managing Director, The Cheesecake Shop

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Over the past 20 years, Ken has managed large retail and franchise businesses, including Fastway Couriers and Australian Geographic. He is currently the Managing Director of The Cheesecake Shop, one of Australia’s leading retail food franchisor, now with 220 stores. With an MBA Executive from the Australian Graduate School of Management at the University of NSW, Ken is also a lecturer, a director of the Franchise Council of Australia, and a Volunteer Surf Lifesaver at Cronulla Beach.

Expertise:

Quick Service Restaurant, Franchising

Session:

How Cloud-based Solutions Improve Franchising

Visit:

https://www.cheesecake.com.au/